Terms and Conditions

These terms and conditions apply to purchases of goods from Livilea's webshop for delivery in Denmark and other countries. By making a purchase, you agree to the terms and conditions described below.

### 1. General Information

**Webshop Owner:**

Livilea ApS

CVR number: 37849537

Address: Enghavevej 64 st. 2, 1674 København V

Phone number: 35141141

Email: mail@livilea.com

### 2. Prices and Payment

All prices on the webshop are listed in DKK, including VAT and other taxes, unless otherwise specified. We reserve the right to correct printing errors, price changes, and sold-out items.

You can pay using the following payment methods:

- Credit Card

Payment will only be deducted from your account when the item is shipped from our warehouse.

### 3. Delivery

We deliver to addresses within Denmark and other EU countries. Delivery time depends on the chosen shipping method, and we strive to dispatch your order within [number of days] business days.

Shipping costs will be shown at checkout.

### 4. Right of Withdrawal

You have a 14-day right of withdrawal when shopping with us. The withdrawal period starts from the day you receive your item.

To exercise your right of withdrawal, you must contact us via email at mail@livilea.com to notify us that you wish to return the item. The item must be returned in unused and intact condition, and in its original packaging, within 14 days of notifying us of the return. You will be responsible for the return shipping costs.

### 5. Complaints

If you receive a defective or damaged item, you have a 24-month warranty. This warranty means you can have the item repaired, replaced, refunded, or receive a price reduction, depending on the specific situation.

Please contact us as soon as possible via email at mail@livilea.com, attaching pictures of the damage along with your order confirmation.

### 6. Privacy Policy

When you shop with us, we process your personal data in accordance with GDPR regulations. Your information will only be used to process your order and will not be shared with third parties, unless necessary to fulfill the order (e.g., shipping companies).

### 7. Disclaimer

We cannot guarantee that the webshop will always be error-free and available, and we reserve the right to temporarily close the webshop for maintenance or updates. We are not responsible for any losses that may occur as a result of using the webshop.

### 8. Governing Law and Jurisdiction

Any dispute between the buyer and Livilea.dk is subject to Danish law and must be handled by a Danish court.